Privacy Policy

 

Microio – Serviços de Electrónica, Lda considers to be fundamental the respect for the privacy and protection of all the personal data that is provided, while responsible for its treatment.
Accordingly, whenever Microio has to handle personal data, namely to provide services to its customers, the personal data will be handle with extreme care in the light of our Privacy Policy, and always in compliance with the personal data protection law.
For further clarification of our privacy practices, please contact us through our e-mail address, microio@microio.pt, or to our address at Microio – Serviços de Electrónica, Lda., Miradör Business Center, Rua do Brazil, Lt. 1, Nº 18, E10, 3800-009 Aveiro, Portugal. We will do our best to review and give you an answer as soon as possible.
Microio reserves the right to amend these terms and conditions of use or review the privacy and data processing policy identified herein, whenever it deems necessary, at any time, with or without advance notice. The use of the Microio website after being duly informed of any changes to this Privacy Policy means that the visitor has accepted these changes.

 
 

General

Microio respects the privacy of all users who visit our site. This Privacy Policy reflects the information that Microio collects and how it will use that information.
Microio, in accordance with Regulation No. 679/2016 of April 27, General Regulation on Data Protection (RGPD), allows the holder of the data the possibility of enjoying their rights:

• right to information,
• right of access,
• right of rectification,
• right to be forgetten,
• right to limit treatment,
• data portability right,
• Opposition (definition of profiles).

In order to enjoy these rights, please send a letter to the above address or an e-mail to the e-mail mentioned above.

 

Data collection

The Microio website can be visited without revealing any personal information. On our site, we may only collect certain information about the visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you accessed the Internet; the date and time of access to the site; the pages that were accessed on the Site and the Internet address of the Web Site from which you linked to our site. This information is used to help improve the site, analyse trends, and administer the same.
In response to legal issues, Microio can and should provide the information requested by the competent authorities in accordance with national laws, and in line with Regulation No. 679/2016 of 27 April (GPDR). Personal information will only be disclosed without prior notice if required by law.
In accordance with what is established in the current regulation, regarding the protection of personal data, we inform that our servers are in Portugal.

Institutional site

Microio may collect and keep information that it was transmitted voluntarily, and has received approval including, individual personal information, such as names and email addresses in order to provide the information required through the site contact form.
If you do not wish to make your data available, you can contact us by phone.

Costumer support

Microio’s customer area does not have personal data, insofar as costumers are classified as collective species.
The data collected are used in the dissemination of updates and news about our products.

Unicard Wallet

The UNICARD WALLET Platform allows to top up the accounts of UNICARD products users. The requested data is for billing purposes only (name, address, tax number, e-mail address and mobile phone number). Data for tax purposes are kept for the period imposed by law.
The data collected is used to send the invoices issued by Microio in the scope of the transactions carried out with us.

Events

Personal data is only collected when you sign up for the Microio events. The data collected are name, surname, email, company name, job and phone number. The data collected is for the management of the event.

 

 

Security

Microio is committed to treating personal information with high privacy, confidentiality and security, through strict security measures applied to automated files that contain personal data, thus protecting your personal data from loss, misuse, unauthorized access, changes and destruction, with the technical means at their disposal. To ensure the quality and integrity of the information provided by users, we have implemented the necessary technological and organizational measures to keep information secure, accurate, up-to-date and complete.
Despite the security measures adopted by Microio, we warn all Internet surfers to take additional security measures, namely to ensure that they use an updated PC and Browser in terms of properly configured security patches with active firewall, anti-virus and anti-spyware software and to ensure the authenticity of the sites they visit on the internet and avoid websites whose reputation they do not trust.

 

Links to social networks

Our site contains links to social networks external to Microio. Microio is not responsible for the privacy policies or content of the sites related to social networks.
Therefore, we recommend analyzing the conditions of use and the privacy policies of these social networks, in order to know exactly how they use the personal data of the users, as well as the procedure to eliminate or limit the treatment of such data.

 

Cookies

What are cookies?

Cookies are software files that websites or applications install on users’ browsers or devices (smartphone, tablet, among others) while they browse the different pages of the portal or application and are used to store information on their visits.
Like most web pages, this page uses cookies to:

• Ensure that the pages are functioning correctly.
• Store user preferences, as well as the language selected and the font size
• Desover the details of the user’s browsing experience
• Collect anonymous statistical information, such as the pages the user visits, and how long the user stays on each page for example.

The use of cookies enables optimized browsing, through the adaptation of the information and services provided for the interests of users, in order to provide them with a better experience every time they visit the website.
This website uses cookies to personalize, adapt and improve the users’ browsing experience.

Type, purpose, and how they work

Depending on how long the user stays on the page, cookies can be classified as a session or as permanent cookies. The first type of cookie expires when the user closes the browser. The second type of cookie expires when its objective has been completed (for example, to identify the user on the website), or when they are disconnected manually.
The cookies used by the page can be classified as:

• Essential cookies: Some cookies are essential to access specific areas of our site. Allows site navigation and usage of your applications, such as accessing secure areas of the site through login. Without these cookies, services that require it can not be provided.
• Analytic Cookies: Collect information about the browsing experience of users on the page, usually anonymously, although sometimes they also allow a user to be uniquely and uniquely identified to gain insight into the user’s interests in the services provided by the page.

Disable the use of cookies

All browsers allow the user to accept, reject or delete cookies, in particular by selecting the appropriate settings in their browser. You can configure cookies in your browser’s “Options” or “Preferences” menu.
However, it is important to note that disabling cookies may prevent some web services from functioning properly, affecting, in whole or in part, page navigation.

Cookies used on this page

Here you can see the cookies used on this page:

• Session cookies: Used for page authentication.
• Analytic Cookies: allows aggregated data to be collected for statistical analysis and site improvement.
• Third Party Cookies: Some pages on the Microio website contain components that are made available by third parties (eg Youtube videos, Facebook, etc.) that use cookies that are independent of the cookies managed by Microio.
• Advertising Cookies: They allow to direct the advertising in the interests of each user, through the collection of habits of navigation in the internet. In this way, the advertising made available will meet your needs.

Some cookies used on the site will be automatically deleted from your device when you log out of the browser (called “session cookies”). Other types of Cookies will remain on your computer and allow the identification of the same on the next visit to the site (called “permanent cookies”).

Additional guarantees and withdrawal of acceptance

Microio shall not be responsible for the content and veracity of the privacy policies of third party components that may be included on this page.
As an additional guarantee, the recording of cookies on this page may be subject to the user accepting during your visit to the page and the installation or update of the used browser. This acceptance may be revoked at any time in the content and privacy settings.

Google Analytics

We use our own and third party cookies on our site to analyse user activity and improve our services on web pages. Cookies do not contain personally identifiable information. By using our web pages, you are authorizing the use of these cookies.
On this site, the services of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”) are activated.
This site uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses “cookies”, that is, text files, which are stored on your computer and allows an analysis of your use of the web page. The information generated by the cookie about the use of our web page, including its IP address (“usage data”), will generally be transmitted to a Google server in the US and stored there.
Google will use this information on our behalf to evaluate the use of our site, compile reports on its activity and provide additional services related to the use of the website and the internet. The IP address passed by your browser within Google Analytics parameters will not be associated with any other data held by Google. This data will only be transmitted to third parties based on legal regulations or for data processing purposes of the request. In no event will Google link your usage data to other data stored by Google.
You can find detailed information about Google Analytics in this link:
http://tools.google.com/dlpage/gaoptout

 

Data storage period

Your data is kept only during the legal retention period, within the scope of the purpose for which it was collected.
After the expiration of this period, data is routinely erased in a secure manner, as long as it is no longer necessary for the performance of the contract or the commencement of a contract. If they can not be deleted, they will be turned to anonymous in an irreversible manner (anonymised data can be preserved).